Case Study

Happier at Home Mobile Vets

Veterinary / Mobile Services

HAHMV needed a website that reassured anxious pet owners and clearly explained a mobile, fear-free veterinary service.

Building trust, one paw at a time. Visit the live site →

The Brief

Dr Donna needed a website that did more than just exist — it needed to make pet owners feel safe before they even picked up the phone.

Dr Donna needed:

  • A website that felt calming and reassuring
  • Clear explanations of mobile vet services, educating users about the ‘Fear Free’ movement and how it can benefit pets and owners
  • Content that spoke to pet owners — targeting pet owners whose pets are part of the family and want the best for them
  • The site needed to build trust instantly. Dr Donna had done a great job collecting reviews and testimonials from initial customers and had a professional photo shoot done, which made presenting her new business professionally easy.

The Challenge

Mobile veterinary care is still a new concept for many pet owners. The website had to educate and reassure at the same time.

Communicating Fear-Free Care Online

Explaining the Fear Free approach in a way that resonated with pet owners who may not have heard of it before.

Balancing Warmth with Professionalism

The tone needed to feel caring and personal while still establishing Dr Donna as a trusted medical professional.

Structuring Information Without Overwhelm

There was a lot of important information to convey without making the experience feel dense or overwhelming for visitors.

The Approach

Every decision was guided by one question: what does an anxious pet owner need to see and feel?

What We Delivered

A complete online presence designed to convert worried pet owners into confident clients.

The Result

A website that feels like a deep breath — calm, clear, and completely on-brand.

Happier at Home Mobile Vets
Happier at Home Mobile Vets full website screenshot

A website that feels calm, supportive, and trustworthy

Clear expectations for new clients

Reduced friction before bookings even happen

Key Insight

Why This Worked

Service businesses succeed when clients feel understood. This site works because it speaks to emotions first, logistics second.

Tech Stack

The tools behind the build — chosen for reliability, ease of use, and growth potential.

Built With

  • Platform WordPress
  • Page Builder Elementor
  • Forms & Booking GoHighLevel

Right For

  • Service-based businesses
  • Health or care-focused professionals
  • Businesses built on trust and relationships

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