Automation & AI | Plain Speak Online Services
Work Smarter, Not Harder

Stop doing everything manually.

Bookings, follow-ups, enquiries, reviews — I set up the systems that handle it all, so you can focus on actually running your business. If AI and automation sound complicated, that's because nobody's explained them properly yet. I will.

From $99/month
Setup from $300 • I handle the tech • Cancel anytime

Sound familiar?

You get an enquiry through your website at 9pm. You see it the next morning, but by then they've already called someone else.

A customer finishes a job and loves your work — but you forget to ask for a Google review, and the moment passes.

You're copying contact details between your phone, your email, a spreadsheet, and a notebook. Half the time you can't find what you need.

You keep hearing about AI and automation but every article you read makes it sound like you need a computer science degree and a six-figure budget.

None of this is your fault. You're busy running a business. But there are simple systems that fix every single one of these problems — and they don't cost a fortune or require tech skills.

Here's what changes when your systems work together

One inbox for everything

Enquiries, calls, texts, Facebook messages — all landing in one app on your phone. No more checking six different places.

Bookings on autopilot

Customers book online. They get a confirmation. Then a reminder the day before. You don't touch a thing.

Missed call? Sorted.

Someone calls and you're busy? They automatically get a text: “Sorry I missed you — here's a link to book a time.” No more lost leads.

Reviews without the awkward ask

After a job's done, your customer gets a friendly text with a link to leave a Google review. It just happens.

AI that actually helps

A chatbot on your website that answers common questions and captures enquiries 24/7 — even when you're asleep. Set up and explained so you understand exactly what it's doing.

Workflows that save you hours

New enquiry comes in → added to your CRM → welcome email sent → follow-up task created for you. All automatic. Set up once, runs forever.

Two plans. Transparent pricing. No lock-in.

Both plans include full setup, training, and ongoing support. Month-to-month — cancel anytime with 30 days notice. You own your data.

Starter

$99/month

Setup: $300 (one-time) • No lock-in

Everything you need to stop losing enquiries and start looking professional.

Includes:

  • CRM with all your contacts in one place
  • Online bookings with automated reminders
  • Missed-call text-back
  • Contact forms connected to your CRM
  • One automated email sequence
  • Business phone number (your personal number stays private)
  • $10 usage credits included monthly
  • Personalised training video + live walkthrough
  • Monthly check-in + ongoing support
Get Started

Perfect for businesses just getting started with automation

Most Popular
Growth

$249/month

Setup: $500 (one-time) • No lock-in

For businesses ready to get serious about automation and AI.

Everything in Starter, plus:

  • Pipeline management — track every enquiry from first contact to paid
  • Email and SMS marketing campaigns
  • Automated Google review generation
  • AI chatbot on your website (FAQ handling + lead capture, 24/7)
  • One custom workflow automation (connecting up to 3 tools)
  • AI content toolkit — prompts, brand voice guide, and content calendar
  • Monthly strategy call (30 min) + priority support
Get Started

For businesses ready to scale their systems

Both plans include full setup, training, and ongoing support. Usage charges (SMS, email, calls) are separate and pay-as-you-go — see details below.

A quick note on usage credits

Your plan includes $10/month in credits that cover the basics — appointment reminders, booking confirmations, and system notifications. For most small businesses, this is plenty for day-to-day operations.

If you want to send marketing emails, bulk SMS campaigns, or use additional AI features, those use extra credits at standard rates. Here's what that looks like in real numbers:

  • Sending an email: ~$0.0014 per email (about 7,000 emails for $10)
  • Sending an SMS: ~$0.10 per text in Australia
  • Outbound phone call: ~$0.028 per minute
  • AI chatbot usage: ~$0.03 per interaction

There are no surprise bills. I monitor your usage and let you know if you're approaching your credit limit. You can top up your balance anytime through the app — and if you'd prefer to add a buffer upfront so you never have to think about it, that's easy to set up too.

All prices in AUD. Rates are approximate and may vary slightly.

Need something different?

Every business is different. If you need a one-off automation build, a custom chatbot for your online store (from $300 for a straightforward setup, up to $900 for complex multi-flow builds), or just want someone to look at your current systems and tell you what's worth fixing — book a chat and I'll give you an honest answer.

I also offer a standalone AI Readiness Session ($300) — a 90-minute deep dive into your current tools and processes, followed by a written report with specific, prioritised recommendations. No commitment to sign up for anything.

Book a Free Chat

How it works

1

We have a chat

You tell me how your business works, what's currently manual, and what's driving you nuts. I'll tell you honestly whether automation would help — and if it wouldn't, I'll say so.

2

I set everything up

You fill in a short questionnaire about your business. I configure the whole system — CRM, automations, chatbot, the lot. Takes about 1–2 weeks. You don't need to do anything technical.

3

You use it. I maintain it.

I hand it over with a personalised training video and a live walkthrough. If something breaks or confuses you, you message me and I sort it out. Questions, tweaks, and advice are all included — that's what the monthly fee covers.

Honest answers to the questions you're probably thinking

GoHighLevel — it's a business management platform that handles CRM, bookings, texts, emails, and automations all in one app. You don't need to know how it works under the hood. That's my job. You use the app on your phone like any other tool.
No. If you can use a smartphone, you can use this. I set everything up and walk you through it with a personalised training video and a live call. And when you get stuck — everyone does at some point — you message me and I sort it out.
Yes. Month-to-month, no lock-in. Give 30 days notice and you're done. You own your data and I'll help you export everything.
That's fine. The chatbot and forms can be added to any website. The CRM and automations work independently of who built your site.
No. Your plan includes $10/month in credits that cover day-to-day notifications. If you want to do more (like marketing campaigns), I'll walk you through the costs upfront. You can top up your balance anytime through the app, and I monitor usage so nothing catches you off guard.
Some of it's hype. I'll be straight with you about what's worth doing and what's not. The tools I set up are practical — a chatbot that captures leads while you sleep, prompts that help you write marketing content faster. Not magic, just useful.
Book a chat. Not everything needs a monthly plan. I quote one-off automation builds and chatbot setups as standalone projects.
It's yours. I'll export everything — contacts, conversations, notes, the lot — and hand it over in a format you can use. No hostage situations.

Have a different question? See all FAQs or book a free chat.

“It's like having my very own IT department in my back pocket!”

— Adele H, Bookleaf Copy
Read the full testimonial →

Got 15 Minutes?

No sales pitch. No pressure. Just a quick chat to see what would actually help your business right now.